Lifeline Crisis Supporter Training

Lifeline operates it national telephone crisis line 13 11 14 nationwide from over 40 locations.

Why Volunteer?

Training to become a volunteer Crisis Supporter is a rewarding experience and provides benefits including:

  • Personal and professional growth and development
  • Enhanced self awareness
  • Giving back to your community
  • Obtaining a nationally recognised qualification

Who can volunteer?

Lifeline is looking for people with:

  • The ability to express empathy and respect for others; and
  • A strong sense of self and self-awareness

And prepared to:

  • Undergo a police check
  • Undertake comprehensive training
  • Fulfill regular shifts
  • Work within the vision and values of Lifeline; and
  • Make a commitment to volunteer with Lifeline

What’s involved?

Training to become an accredited Lifeline Telephone Crisis Supporter includes:

  • Paying a contribution to the cost of training
  • Undertaking the National Crisis Supporter Training – delivered in a combination of e-learning and face-to-face modes
  • Being invited to complete a Student Placement
  • Being invited to complete 56 hours as a Probationary Volunteer , and
  • Participating in regular supervision and ongoing professional development

Please contact us on if you are interested to volunteer.

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